Field service, end-to-end
One workspace for technicians, dispatchers, and managers — tickets, projects, site walkthroughs, inventory, and AI assistance, all in the same app.
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What it is
Tech Ops is a field service management platform built for the people who actually do the work — and the people who keep that work moving. Technicians track tickets and walk sites; dispatchers assign and schedule; managers see projects, inventory, and revenue at a glance.
Instead of stitching together five tools that don't talk to each other, Tech Ops puts tickets, projects, the site directory, walkthroughs, inventory, scheduling, a live site-status map, and chat in a single workspace, with role-specific views so the right people see the right things.
It runs in the browser, on Android, and (soon) iOS — the same data, the same workflows, on whichever device is closest to the job.
Highlights
A few of the things Tech Ops does. See the full list on the Features page.
Create, assign, prioritize, and resolve service tickets — with attachments, comments, and SLA tracking baked in.
Hierarchical project trees with drill-down tasks and subtasks. Plan, assign, and burn down work without leaving the app.
Virtual walkthroughs of every site — drill from building down to floor, zone, and individual asset, all from one tree.
Track parts, containers, and assemblies. Browse the catalog, add parts to jobs, scan from the field.
Built-in AI drafts tickets, summarizes walkthroughs, and surfaces what needs attention next — right inside the workflow, and it keeps working offline.
Recurring inspections, PMs, and compliance deadlines on a shared calendar — with lead-time reminders and one-tap scheduling into work orders.
A quick look
Clean, role-aware UI on every surface. Here's the app in action.