00 Everything in the box
A complete field-service workspace. Here's the rundown, organized the way you'll actually use it.
One app on every screen: Android phones (old ones too), iPhone and iPad in Safari, or any browser on a PC, Mac or tablet. The phone apps are coming to Google Play and the App Store. English, Spanish and French: each person picks their own.
Built for: HVAC · Fire & security · Plumbing · Electrical · Fleet & diesel
Create, assign, prioritize, and resolve work orders with attachments, comments, and audit trail.
Hierarchical projects with tasks and subtasks. Drill in, reassign, and reschedule without leaving the tree.
Per-task sheets with status, owner, due dates, related tickets, and inline editing.
See who's free, where the open tickets are, and who's already over capacity — built for the person assigning work.
Walk a site from your phone or laptop — building, floor, zone, individual asset, all in one tree.
Tap any asset to inspect, update, attach photos, or link it to a ticket.
Structured assessments that step a technician through what to check, with results saved to the asset.
Per-client directory of contacts with site-tag links — call the right person from the right place.
Searchable catalog of parts and items with categories, photos, and per-row drill-down.
Track trucks, bins, and shelves as containers — see what's in each, move parts between them.
Group parts into reusable assemblies. Build a unit once, drop it into any ticket or project.
Pull parts from the catalog directly into a walkthrough, ticket, or work order — no double entry.
Talk to teammates, share photos, and link conversations to tickets without bouncing to another app.
Start a call from any chat, flip to the rear camera to show the problem, and share your screen. The walkie-talkie is push-to-talk, so nobody is stuck on an open mic. "Call about this" starts one straight from a ticket.
Technicians, dispatchers, admins, and clients each get a view tuned to their job — no clutter.
Customers get a clean window into their own tickets, sites, and contacts without seeing the back office.
Customize which tabs show up on your home — surface what you actually use.
The first screen most people see — what's due, what's mine, what changed since yesterday.
Draft, summarize, and triage from inside the workflow — not a separate window. Built to keep working off-grid, so it's useful in the field with no signal.
Walk the plan on site, mark every planned item pass or fail, and hand the client a clean PDF report of exactly what was checked and found.
A shared calendar of work, per-person and dispatch-wide, with reminders that turn red when something needs scheduling.
Recurring inspections, preventative maintenance, and compliance deadlines from an event catalog — auto-generated onto sites with lead-time alerts.
Every site as a pin, colored by status, priority, or health. See where the fires are at a glance.
Trip and mileage tracking plus timecards and paycodes, ready to export to payroll.
Company files and per-site documents in one place — manuals, warranties, sign-offs, and photos.
Track service contracts and response/resolution targets per priority, with escalation when a deadline slips.
Live rollups across tickets, team, and inventory — the numbers managers ask for, without a spreadsheet.
Scope people, work, and events by branch so each region sees its own board.
Set company-wide rules — ticket defaults, who can close work, timecard and inventory policy, numbering, branding — from one Admin Settings tab.
Five built-in roles: Admin, Portfolio Manager, Dispatcher, Tech and Client. Make your own roles from the same switches. Every screen shows what that person should see.
Every feature is included on every plan. Try it free for 30 days with your whole team on board, no card needed. When the trial ends nothing is charged unless you pick seats; your data stays put. After the trial it's $25 per working seat per month for the seats you keep, or $250 a year (two months free). Clients and viewers are always free.
Upgrade any seat to an AI seat with the Millie assistant: $40 a seat per month all-in ($400 a year), replacing that seat's $25 base. Plans and seats are managed on the website.
Your customer, with a login to their own world, not yours.
The person on site getting the job closed.
Sends the right tech to the right site.
Runs the jobs and the money side of them.
The account owner’s seat: the keys to everything.